Managed Health Services for Patients
Southwest Medical Group provides a complete healthcare solution to patients with non-urgent and chronic medical conditions. As a subscriber to our network here us a list of the services your will have immediate access to:
In-office Physician Appointments
- We will help you locate a physician and arrange your initial visit and examination.
- We will help you complete all paperwork online prior to your appointments.
- Flexible physician appointments and weekend appointments available in some areas.
- Exam reminders. We will notify you when it is time to schedule a follow up in-office visit.
Follow up Physician Consultations
- Receive non-urgent healthcare by secure email or private telephonic consultations.
- Easily request prescription renewals from your physician via our secure messaging program.
- Interactive healthcare menus help tell your physician about your condition and progress.
- Secure online consultation scheduling. Make, change and cancel appointments online.
- Avoid crowded and germ filled doctors offices for non-urgent healthcare needs.
- Follow up care reminders. Never forget to schedule future consultations with our online appointment reminders that will notify you when you are due for a follow up consultation.
Maintain Your Personal Health Record with HealthRecordExpress™
- Create and maintain your personal health record (PHR) and easily control who has access to your health records from any computer Web browser.
- Easy to use HealthRecordExpress™ wizard helps create complete and accurate personal health records.
- Upload current medical records from any computer Web browser.
- Allow your physicians, pharmacists and healthcare providers to add files and notes to your PHR with the click of a mouse.
- All information is stored in disaster proof data centers and we guarantee 100% uptime by using only carrier-grade or better infrastructure to deliver patient health records whenever needed.
Superior Patient Support
- Online live support available Monday - Thursday 9:00 AM - 7:00 PM EST & Friday 9:00 AM - 5:00 PM EST
- 24/7 patient messaging allows patients to communicate with us whenever they need to. Send us an message at 1:00am on Sunday and we will reply by the time you wake up.
- Patient knowledge base. Find answers to thousands of questions by using our online patient knowledge base.
- Award winning patient support department is available by telephone toll-free at 1-866-347-7492 Monday - Thursday 9:00 AM - 7:00 PM EST and Friday 9:00 AM - 5:00 PM EST
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